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Erbe Worldwide

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  • Reliability.

    "Erbe's commitment to providing excellent customer service sets them apart from their competitors and has made us a satisfied customer for years." Saudi German Hospital, Dubai

  • Availability.

    "The Erbe team explained to us the techniques and modes that surgeons use in procedures which deepens our understanding of how VIO is used and how we can remedy potential issues during surgery by ourselves." Farrer Park Hospital, Singapore

After sales service

At Erbe, we provide service that truly embodies our core values - personal, efficient, accessible and global. Our commitment to excellence is evident in everything we do to provide the highest level of satisfaction for our customers.

Our values and after sales promise

Reliability

When you choose our services and solutions, you can trust us to deliver on what we promise. We especially pride ourselves on the outstanding reliability of our products. Our after-sales services such as maintenance, service training and product enhancement via software updates ensure this sustained high level of reliability.

Safety

Patient and operator safety are our top priority. We adhere to stringent safety protocols and industry best practices to ensure that you are in safe hands when using our products. With our full manufacturers’ expertise, we perfectly tailor our after-sales services so our products always guarantee your safety. 
 

Availability

We understand the significance of availability in clinical practice. Our commitment to availability not only applies to our products, which are designed to be ready, when you need them the most. It also applies to our highly trained sales and service force, that is always prepared to address your needs promptly when they arise. 
 

Local service

For more information on our range of services, please refer to the respective country pages:

Inside our technical service